FAQ

Items such as apparel, prints, blankets, totes, and hats are made to order and shipped directly from our manufacturing partners. Because of this, please allow at least 10-14 days for production and expect your order to arrive in several shipments. Shipping times will vary depending on season and carrier.

International orders to Canada will experience longer shipping times due to customs.

We do not provide any expedited shipping services.

Read more about our shipping policy.

At the moment, shipping is only available for the US and Canada. However, all digital files/downloads are available worldwide.

If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@moonymade.co to obtain a Return Merchandise Authorization (RMA) number and shipping instructions. Customer is responsible for return shipping costs.

EXCEPTIONS

All sale and digital download items are final sale.

Read more on our returns policy.

Yes! If you are interested in wholesale, please email wholesale@moonymade.co. Wholesale is currently only available to brick and mortar locations that are values aligned with Moonymade works.

Yes! I take on a small number of commissions on a rolling basis every month. If you are interested in working with Moonymade, please email hello@moonymade.co with "COMMISSION INQUIRY" in the subject line and a description of your project brief.

I offer digital illustration, identity/branding design, and design operations consultations for small to medium businesses that are scaling their teams. If you have a project in mind that doesn't fit the options I've described, you can still submit an inquiry!